Last Updated: [Insert Date]

Welcome to Livestock Online Store (“we”, “us”, or “our”). By accessing our website at farmfenceco.com and making purchases, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for farmers, ranchers, beekeepers, and agricultural hobbyists aged 18 or older. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product descriptions, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our agricultural supplies and beekeeping equipment. However, we do not warrant that product descriptions or other content are complete, reliable, or error-free.

2.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Cattle vaccines and health products
  • Opened animal feed (cattle feed, bird seed, bee feed)
  • Personal protective equipment (opened beekeeping suits)
  • Custom or special order items

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
  • Free Shipping (orders over $50 via EMS): 15-25 business days after shipment

4.2 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

4.3 International Orders

We ship worldwide except to certain Asian countries and remote locations. Customers are responsible for:

  • Customs fees, taxes, or import duties
  • Ensuring accurate shipping addresses
  • Potential extended delivery times due to customs

5. Returns and Refunds

5.1 Return Policy

You may return most unused items in original packaging within 15 days of delivery. To initiate a return:

  1. Email [email protected] within 15 days
  2. Include your order number, product details, and reason for return
  3. Wait for return authorization and instructions
  4. Ship items to: 1898 Snider Street, Colorado Springs, CO 80903

5.2 Refund Processing

Refunds are issued to the original payment method within:

  • 5-10 business days for credit/debit cards
  • 3-5 business days for PayPal

Original shipping fees are non-refundable unless the return results from our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your credentials and all activities under your account.

6.2 Prohibited Uses

You agree not to:

  • Use our products for unlawful purposes
  • Misrepresent your identity or order information
  • Attempt to gain unauthorized access to our systems
  • Interfere with website operations

7. Liability Limitations

7.1 Product Use

We’re not liable for:

  • Improper use of agricultural or beekeeping equipment
  • Damages from product misuse or modification
  • Incidental or consequential damages from product use

7.2 Website Availability

We strive to maintain uninterrupted service but aren’t liable for temporary unavailability due to technical issues beyond our control.

8. Governing Law

These Terms shall be governed by Colorado law. Any disputes shall be resolved in Colorado courts.

9. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Livestock Online Store
1898 Snider Street
Colorado Springs, CO 80903
Email: [email protected]